Into the Veracross Flow

With a lot of systems, it takes some time to fully understand the underlying logic and work flow processes.  This can be especially hard if you’ve had a previous system for ten years which is a well-known quality in those respects.

When differences appear, you can choose to try and alter the system, or adapt to the new ways of doing things.  This can be a balancing act, because there will always be limitations and absolute needs that have to be meet.  New systems may do one data point when you need four, for example.

With Veracross, we just completed our third visit of three days by our account manager and trainer.  Our first visit was in July, second in August, and now the first week of October after school has been running for a month.  It’s remarkable how much has changed in the database since the visit in August– student schedules, attendance records, transport records, new employees, new families, grades in gradebooks, portals for faculty, students and parents, after school program, athletics.  Things have moved fast.

And we are still learning.  Admissions in particular moved forward greatly this week, and I got my first email from a parent today saying “I love the portal.”  Just this morning we made good progress on how to create and notify users of their account infomration for both Veracross and Finalsite, and we’re moving toward the Veracross automated email system for informing people of new accounts.  That’s the systems business logic, and we’re moving toward it’s adoption, replacing a mess of a notification system we had in the past that was nearly impossible to keep up to date.

So, we still have problem areas and things that don’t run as smoothly as we like, but we are rolling and changing.  In particular, I’m happy that parents are beginning to update basic demographic information online and see specific informaiton about their children in the school website.  We are going to work hard on online forms processing this year and next, to take us to a much more efficient way of gathering and proccessing re-enrollment, field trip forms and more.

Big changes…

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