Phone System Update

We’ve placed the order for the Digium Switchvox system, which will include some of each of their three new handsets and a cold swap core.  We submitted extention information last week, and we hope to have the core installed in a week or two.  Our installers are also providing three loaner Polycom handsets for testing, as well as three SIP trunks and DDIs so we can run the system in parallel with our current system for a couple of months of testing and fine tuning before a cut over at the end of June (or sooner, based on testing).

We are curious about the SIP trunks.  I believe we have enough bandwidth on our 100 mbit Internet fibre for the calls, and our Palo Alto box should be able to protect 10 percent or more of the pipe for calls when needed.  I hope that just three handsets and lines will give us enough to test the SIP trunks before we cut over, in case we are so impressed that we don’t want to continue using our current circuit (which is relatively expensive).

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